Live Chat and Visitor Engagement with Spotagent

Enhance your online presence and customer interactions with Spotagent’s powerful features tailored for seamless communication between store owners and visitors. Explore the capabilities that make Spotagent the go-to solution for elevating your customer engagement

Features

 

Live Chat?

Store owners can chat in real time with visitors on their website through Spotagent

 

Visitor Monitoring

Keep track of website visitors' location and the pages they're viewing.

 

Chat Widgets

Easily add customizable chat widgets to your website for smooth communication between store owners and customers.

 

File Sharing

Share files seamlessly during chat sessions, allowing store owners to provide information or resources.

 

Canned Responses

Save time by using pre-written responses for common customer questions.

 

Chat History

Maintain a history of past conversations for store owners to reference and follow up with customers.

 

Team Collaboration

Store owners and their team members can collaborate efficiently to resolve customer queries.

 

Automation

Implement chatbots to handle routine queries, providing instant responses and freeing up time for store owners.

 

Security

Ensure secure communication and protect customer data with Spotagent's robust security measures.

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